Privacy Notice

housepeek.ca operates as a Canadian real estate technology platform that hosts listing pages, search results, Agent workspaces, VOW-gated consumer experiences, buyer inquiry forms, and related SaaS functionality.

For most platform activity, the governing privacy framework is the Personal Information Protection and Electronic Documents Act (PIPEDA), together with applicable provincial real estate, consumer protection, and electronic communications rules.

housepeek.ca is not a healthcare service and is not designed for the collection of personal health information.

Agent account information such as name, email, phone number, brokerage details, license number, and verification documents.

Listing information such as address, photos, descriptions, status changes, open house data, valuation fields, and moderation history.

Consumer identity-verification and VOW-consent information only when needed to create or confirm a broker-consumer relationship before revealing sold prices or deep analytics.

Buyer lead information such as name, email, phone number, inquiry content, consent text, and basic security metadata like IP address and user agent.

To authenticate users, create workspaces, verify Agent identity, and determine whether a listing may be published.

To host public listing pages, rank and display listing results, route inquiries to the correct Agent or brokerage, and operate the dashboard and API.

To verify identity and record affirmative consent before exposing sold prices, price history, or deeper neighborhood analytics where VOW rules apply.

To prevent fraud, abuse, deceptive listings, discriminatory content, unauthorized scraping, and misuse of the platform or API.

Buyer inquiry flows collect meaningful consent text before routing contact details to the listing agent or brokerage.

Sold prices, price history, and deeper analytics are not exposed until the user affirmatively agrees to the required broker-consumer relationship and platform terms for that gated experience.

Commercial electronic messages should only be sent where a lawful basis exists, including consent and required sender identification and unsubscribe controls when applicable.

Buyer inquiries are shared with the listing Agent and, where necessary, the applicable brokerage or team responsible for that listing.

Where required by law, contract, board rules, or risk posture, housepeek.ca stores data in Canadian-local infrastructure or applies controls intended to keep regulated records within Canada.

housepeek.ca may use hosting, storage, analytics, communications, and support vendors to operate the service, subject to contractual, security, and residency controls.

Personal information is retained only as long as reasonably necessary for platform operation, legal compliance, dispute handling, record-keeping, and legitimate business purposes.

Sensitive records such as verification documents, VOW-consent records, access logs, and inquiry history are restricted to authorized personnel and protected through role-based access, encryption, and operational safeguards.

Archived or deleted listings do not necessarily erase all associated records immediately when retention is needed for compliance, support, or audit purposes.

Users should have a channel to request access to, or correction of, personal information held about them, subject to lawful exceptions.

Privacy inquiries, correction requests, or complaints should be routed to the privacy contact identified on this page or in the footer disclosures.

If housepeek.ca materially changes how it handles personal information, the privacy notice should be updated and the effective date refreshed.

The Personal Health Information Protection Act, 2004 (Ontario) generally applies to health information custodians and related handling of personal health information, not to ordinary real estate listing and lead workflows.

housepeek.ca therefore treats PHIPA as a boundary condition rather than the primary rulebook: do not upload or submit medical records, diagnoses, treatment details, or other personal health information through the platform.

If housepeek.ca were ever to process personal health information in a context where PHIPA applies, additional controls and notices would be required.