Privacy Notice

housepeek.ca is a Canadian real estate technology platform that provides custom listing site generation, lead capture, marketplace distribution, realtor dashboards, API integrations, and related SaaS functionality for licensed real estate professionals.

The governing privacy framework is the Personal Information Protection and Electronic Documents Act (PIPEDA), together with applicable provincial real estate, consumer protection, and electronic communications rules.

housepeek.ca is not a healthcare service and is not designed for the collection of personal health information.

Realtor account information: name, email, phone number, brokerage details, license or registration number, and verification documents required to confirm professional standing.

Listing information: property address, photos, descriptions, features, pricing, status changes, and Studio-designed assets including custom page layouts, colour palettes, typography selections, and copy.

Studio interaction data: prompts and instructions submitted to Studio within the dashboard, design preferences, and generated outputs. This data is used to create and improve listing pages.

Lead and inquiry data: buyer name, email, phone number, inquiry content, consent records, gated-document access logs, and basic security metadata such as IP address and user agent.

API and integration data: API key usage logs, integration partner identifiers, and request and response metadata for programmatic listing management.

To authenticate realtor accounts, verify professional licensing with RECO or equivalent provincial bodies, and determine publishing eligibility.

To operate HousePeek Studio: processing property descriptions and instructions to generate unique listing page designs, copy, and layouts on the realtor's behalf.

To host public listing pages, index them for search, route buyer inquiries to the correct realtor or brokerage, and operate the dashboard, API, and marketplace.

To capture and deliver qualified leads: collecting buyer contact information through gated documents (floor plans, virtual tours, photo galleries) and delivering it to the listing realtor.

To prevent fraud, abuse, deceptive listings, discriminatory content, unauthorized scraping, and misuse of the platform or API.

When a realtor uses HousePeek Studio, property details and instructions are processed to generate unique listing page designs. This processing occurs within HousePeek's infrastructure and is subject to the same data protection controls as all other platform data.

Studio-designed pages, copy, and layouts are stored as part of the listing record. The realtor retains creative control and may edit, regenerate, or replace Studio-designed content at any time.

HousePeek does not use realtor listing data or Studio interactions to train third-party models. Listing content is used solely to operate the platform service.

Studio-designed listing pages are clearly identified as technology-assisted content in the platform's public disclosures, consistent with regulatory advertising transparency requirements.

Buyer inquiry flows collect meaningful consent text before routing contact details to the listing realtor or brokerage.

Realtors consent to Studio processing of their listing data when they use Studio. This consent is included in the account terms and can be withdrawn by discontinuing use of Studio.

Commercial electronic messages are sent only where a lawful basis exists, including consent and required sender identification and unsubscribe controls when applicable.

Lead and inquiry data is shared with the listing realtor and, where applicable, the responsible brokerage or team.

Where required by law, contract, board rules, or platform policy, housepeek.ca stores data in Canadian-local infrastructure or applies controls to keep regulated records within Canada.

housepeek.ca uses hosting, storage, model, analytics, communications, and support vendors to operate the service, subject to contractual, security, and residency controls.

Model providers are bound by data processing agreements that prohibit use of realtor data for purposes other than operating the HousePeek service.

Personal information is retained only as long as reasonably necessary for platform operation, legal compliance, dispute handling, record-keeping, and legitimate business purposes.

Studio-designed listing pages are retained as part of the listing record for the duration of the listing's lifecycle. When a listing is archived or deleted, associated Studio-designed assets follow the same retention schedule.

Sensitive records including verification documents, consent records, access logs, and inquiry history are restricted to authorized personnel and protected through role-based access, encryption, and operational safeguards.

Archived or deleted listings do not necessarily erase all associated records immediately when retention is needed for compliance, support, or audit purposes.

Realtors and users may request access to, or correction of, personal information held about them, subject to lawful exceptions.

Realtors may request export or deletion of their listing data, Studio-designed pages, and lead records through the dashboard or by contacting hello@housepeek.ca.

Privacy inquiries, correction requests, or complaints should be directed to hello@housepeek.ca.

If housepeek.ca materially changes how it handles personal information, the privacy notice will be updated and the effective date refreshed.

The Personal Health Information Protection Act, 2004 (Ontario) applies to health information custodians, not to real estate listing and lead workflows.

Do not upload or submit medical records, diagnoses, treatment details, or other personal health information through the platform, Studio, or any inquiry form.

If health information is inadvertently submitted, contact hello@housepeek.ca for removal.