Accessibility Statement

HousePeek is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as required by the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation (Ontario Regulation 191/11).

Accessibility is an ongoing effort. We continually review and improve our platform to remove barriers and increase usability for all visitors.

WCAG 2.1 Level AA compliance for all public-facing pages including listing pages, search results, agent profiles, and inquiry forms.

Semantic HTML structure with proper heading hierarchy, landmark regions, and ARIA attributes where needed.

Keyboard-navigable interface — all interactive elements (links, buttons, forms, modals) can be reached and operated without a mouse.

Sufficient colour contrast ratios for text and interactive elements as defined by WCAG 2.1 Success Criterion 1.4.3.

Alternative text for all meaningful images, including property photos and agent headshots.

Responsive design that adapts to different screen sizes, zoom levels, and text scaling preferences.

Form labels, error messages, and input instructions that are programmatically associated with their controls.

Skip-to-content links and consistent navigation patterns across the platform.

No content that flashes more than three times per second.

Some third-party embedded content (virtual tours, map widgets, video players) may not fully meet WCAG 2.1 Level AA. We work with vendors to improve accessibility where possible.

User-generated listing descriptions and AI-generated content may occasionally produce text that does not meet plain language guidelines. We review flagged content on an ongoing basis.

Custom CSS injected via premium listing themes may override default accessible styles. We validate that core compliance elements (agent name, brokerage logo, contact information) remain accessible regardless of theme.

If you encounter an accessibility barrier on housepeek.ca, or need information in an alternative format, please contact us and we will make reasonable efforts to accommodate your request.

Email: accessibility@housepeek.ca

We aim to respond to accessibility feedback within five (5) business days.

If you are not satisfied with our response, you may file a complaint with the Ontario Human Rights Commission or contact the Accessibility Directorate of Ontario.